Create interactive guides while you sleep

Minerva's AI builds interactive guides, FAQ pages, and videos based on product usage patterns.

How Minerva Drives Retention

Give guidance when and where your users need it 24/7/365

Multiply Your CS Efforts

Multiply Your CS Efforts

Providing high-touch attention at scale is nearly impossible, especially when 75% of CSMs care for more than 16 accounts, up from 27% in 2020.*

Reduce the time your Customer Success team spends on non-value add activities by putting product education on auto-pilot.

Detect User Patterns

Detect User Patterns

Minerva identifies patterns in your users' behavior and turns that data into actionable guides.

Give your clients the support they need, even when they don't follow your carefully designed flows (users are stubborn that way).

Boost User Engagement

Boost User Engagement

Personalized interactions increase growth 40% year-over-year*.

Go beyond static help docs that take users out of their flow and out of your product. Empower them with personalized in-product guidance when and where they need it.

*According to the “2019 State of The Customer Success Industry Trends & Report” by Totango

How it Works

Minerva works behind the scenes observing how your product is being used, and turns that data into custom help docs, interactive how-to guides, and customer education videos.

Turn on Minerva

Turn on Minerva

Add one line of javascript to your site and Minerva runs in the background.

Let It Work

Let It Work

Minerva creates educational content based on site usage patterns.

Customize

Customize

Review, edit, and publish these guides as you see fit.

Choose the Right Plan For You

Find out which plan can help your CS team scale and drive adoption.

Business

SDK access and unlimited SDK Users

tick

SDK Access

tick

10 Groups

tick

Custom Branding Options

tick

AI-Powered Guide Creation (Add-on)

tick

AI-Generated Knowledge Base (Add-on)

See More

Enterprise

Get the most power experience, advanced support and security

Everything in Business, Plus:

tick

Unlimited Groups

tick

AI-Powered Guide Creation (Add-on)

tick

AI-Generated Knowledge Base (Add-on)

Contact Us
report

How Do the Best Customer Success Teams Drive Product Adoption at Scale?

Download our White Paper on Champion-Driven Adoption.